Frequently Asked Questions
Everything you need to know about your BlackStrap experience.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout for faster delivery.
What is your return policy?
We offer a 30-day return policy on all unworn items in their original packaging with tags attached. Please visit our returns portal to start a request.
How do I know which size to choose?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart to ensure the perfect fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options via Klarna.
Are your materials sustainably sourced?
Yes, we are committed to ethical manufacturing. We prioritize organic cotton and recycled polyester across our seasonal collections.
Can I track my package after it ships?
Once your order is dispatched, you will receive an email with a tracking number and a link to monitor your delivery status in real-time.