Returns & Exchanges

At BlackStrap, we want you to be completely satisfied with your purchase. If your new fashion piece isn't the perfect fit, we offer a 30-day window for hassle-free returns and exchanges on all unworn items.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

• 2.
  Pack Your Items

  Securely place the items in their original packaging, ensuring all tags are attached and the garment is in its original, unworn condition.

• 3.
  Attach Shipping Label

  Download and print the prepaid shipping label provided via the portal and affix it clearly to the outside of your package.

• 4.
  Drop Off and Track

  Hand your package to the designated carrier and keep your tracking number handy; we will process your refund or exchange within 5-7 business days of receipt.